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SCHAUMBURG, IL, April 7, 2014 — Members of the Association of Legal Administrators (ALA) now have a direct link to the conferencing services of Two Rivers Conferencing. ALA members can take advantage of Two Rivers Conferencing expertise working with law firms. Several features offered by Two Rivers Conferencing to meet law firm requirements include: ability to capture client matter numbers on a per call basis and customization of invoicing for ease of client billing.

“The ALA relationship with Two Rivers Conferencing focuses on our years of experience working with and supporting the special needs of the legal profession.” said Rick Riviere, Two Rivers Conferencing Founder and Managing Partner. “Two Rivers Conferencing is excited about working with ALA members in providing high-quality conference sharing and collaboration technology with excellent customer service and support,” Riviere added.

April 7, 2014 | Categories: , , , , | Tags: ALA, Association of Legal Administrators, audio teleconferencing, client billing, conferencing services, law firm, legal profession, Two Rivers Conferencing, video conferencing, web conferencing

SCHAUMBURG, IL - Illinois-based Two Rivers Conferencing, a leading provider of audio teleconferencing, web conferencing, and video conferencing services, today announced the completion of merger activities following the January 2012 acquisition of privately held Crosspoint Communications.

“This was another step in our continuing strategy to grow by acquiring other compatible conferencing service providers,” said Rick Riviere, Two Rivers Conferencing Founder and Managing Partner. Two Rivers Conferencing customers have realized substantial benefits from the successful implementation of its Growth by Acquisition Strategy which began in March 2011, with the acquisition of Aspen Conferencing. “Both acquisitions have resulted in higher levels of customer service and support through the integration of additional capabilities and resources, a greater diversity of service features and a more financially sustainable business organization, all of which adds to the value TRC brings to our customers and strategic partners,” added Mr. Riviere.

January 18, 2013 | Categories: , ,

Two Rivers Conferencing has experienced an increase in monthly conference call volume of three hundred fifty four (354%) or more since the beginning of 2011 thanks mostly to the value our customers associate with using our services. Recent survey responses show eighty seven percent of our existing customers report they are "highly satisfied" with our services with a larger percentage (93%) indicating they are "very likely" to continue using our services in the future. The combination of these positive events has confirms our decision to significantly expand TRC's service capacity and enhance its range of service features over the past year without disrupting or changing the way our customers currently access or utilize our services.

November 30, 2011 | Categories: , ,


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